Terms & Conditions
Glide Tech Ltd (以下簡稱「本公司」) 透過 TADO 網站 (以下簡稱「本網站」)向閣下提供內容及服務。根據下列條款，透過進入或於本網站購買產品時，閣下確認已閱讀、明白及同意受此等條款所約束，並將由本公司決定，不時更改此條款內容。
當閣下完成訂購資料確認後，付款程序將於網上付款平台Shopify / Payme / FPS作處理，本公司將不會於此程序上記錄閣下的信用卡和電話號碼資料。
1. 順豐快遞 - 郵費到付 或;
2. 大角咀區的順便智能櫃地址 https://www.sf-express.com/hk/tc/other_services/intelligent_cabinet/ef_locker/, 詳情請 Whatsapp message +852 5960 8697 查詢
REFUNDS & RETURNS
1. 產品已損壞 /包裝不完整
1. 出示有效證據證明有問題之產品於 TADO 購買;
2. 及把有問題之產品的影像拍攝並透過 Email 發送給我們作為證據。
TADO 禮品卡 (Gift Cards) 可於網上購物作多次消費使用。
如查詢 TADO 禮品卡餘額及到期日，請Email至hello@glide.hk
Glide Tech Ltd. (hereinafter referred to as the "Company") provides content and services to you through the TADO website (hereinafter referred to as the "Website"). According to the following terms, when you enter or purchase products on this website, you confirm that you have read, understood, and agreed to be bound by these terms and will be determined by the company and change the content of these terms from time to time.
The pictures and information in the online store are for reference only. Due to problems such as the shooting lights and the color difference of different displays, there may be color differences between the product pictures and the actual product. The product is subject to the actual product.
When you place an order, the price of the product is as shown on the day of order.
All product prices on this website are calculated in HKD.
The system will send an email to your registered email address to confirm that we have received your order. The email does not mean that a delivery time commitment is made for the ordered product items.
We reserve the right to reject or cancel orders for any reason at our sole discretion, including but not limited to:
The product you ordered does not have enough stock; failed to arrange delivery for your region; or
The price of one or more products ordered by you is incorrect due to human or computer errors or errors in the pricing information provided by the supplier.
After you completed the confirmation of the order information, the payment process will be processed on the online payment platform Shopify / Payme / FPS. The company will not record your credit card and phone number information on this process.
The company reserves the right to change the payment method for online shopping at any time without prior notice.
The products and prices displayed on this website are for reference only and are subject to changes or changes in actual transactions.
We offer free delivery service for orders exceeding a certain amount. Generally, within 5-7 working days of accepting the order, it will be delivered by SF Express to the delivery address you provided on the order.
If the order amount is less than HK$400, you can choose:
- SF Express-postage payable or;
- By smart cabinet address in Tai Kok Tsui District https://www.sf-express.com/hk/tc/other_services/intelligent_cabinet/ef_locker/, please check Whatsapp message +852 5960 8697 for details
If the supply of our products is delayed due to events beyond our control, we will contact you as soon as possible to let you know about the situation, and we will also take steps to minimize the impact of the delay. In the future, we will not be liable for all delays caused by these events, but if there is a risk of major delays, you can contact us to terminate the contract and get a refund for any products that you have paid but have not yet received.
All orders must be signed and confirmed upon receipt. If you fail to sign for the package, SF Express will leave contact information for you to make further arrangements. If you have any questions about parcel delivery, please contact SF Express. To protect the safety and protection of your order, unless you personally make a request to SF Express, SF Express cannot "hide" your order in the delivery address.
In the case of unsuccessful delivery to you, if you do not reschedule the delivery or pick up the product from the SF station, we or SF Express will contact you for the next step and may charge you for storage or any Subsequent delivery costs.
Unless you notify otherwise during the ordering process, we will deliver your purchased products to the address you provided in the order. We will take all reasonable methods to carefully deliver the products to the address provided. However, we will not be responsible for any undeliverable or delivery errors caused by incorrect information provided by you.
REFUNDS & RETURNS
If you find that the product has the following conditions after receiving the goods, you can ask us to return and replace the product. However, all return or replacement requests must be made within 3 days after receipt:
- The product is damaged / the packaging is incomplete
- Suspected of quality problems
- Missing or wrong delivery of products
You must provide proof for verification of the above requirements:
- Present valid evidence to prove that the product in question was purchased at TADO;
- And take the image of the product in question and send it to us via Email as evidence.
Once all the above requirements are verified, we will arrange the return and replacement of the same product within 7 days. If the product is not in stock, we can refund the amount of the product from your payment gate.
If any dispute arises due to refunds or returns, the company reserves the right to make the final decision.
Once the packaging of all goods is opened, no return is allowed for non-quality reasons.
Product damage caused by personal reasons: such as self-modification and improper storage, normal wear and tear of the product, it will not be returned.
Products with gifts, combined sales products, gift packs, and packages cannot be partly returned.
Product quality problems caused by unauthorized repairs, misuse, negligence, abuse, accidents, alterations, incorrect installation, or tearing, alteration of labels, anti-counterfeiting marks, etc. will not be returned or exchanged.
TADO Gift Cards (Gift Cards) can be used for multiple purchases in online shopping.
To check the balance and expiry date of TADO gift card, please email to firstname.lastname@example.org
This card cannot be exchanged for cash. If you need to return the goods, the money paid by the gift card will be returned to the gift card used at the time of payment.
If this card is lost, stolen or used without the cardholder’s authorization, IKEA will not be responsible.
TADO reserves the right to interpret and revise the terms and conditions of use. In case of any disputes, IKEA reserves the right to make the final decision, and the English version shall prevail.
You agree that you will not:
Use this website for any illegal purpose or any purpose prohibited by applicable laws or terms, conditions and notices. You further agree that you will not infringe, break into, or use any of our servers or any database;
Publish or transmit any illegal, deceptive, slanderous, obscene, pornographic, threatening, foul language, offensive content, or any illegal act that constitutes or instigates the result, the civil litigation liability, or the violation of any local, national, international or The laws of other countries infringe any intellectual property rights, ownership rights, or violate the rights of others or confidentiality obligations;
Publish or transmit any advertisements or chain letters, etc.;
Publish, transmit, copy or use any content obtained through this website for commercial purposes in any way;
Without our written permission, reprint, publish, transmit, copy or distribute any component of this website itself in any way, or obtain any copyright-protected content through this website;
Transmit or attach any computer virus or other harmful or destructive programs to interfere with, destroy or restrict the operation of any computer software, hardware or telecommunications equipment through this website;
Reprint or transmit any content protected by intellectual property laws or any other applicable laws;
Do any intrusive behaviour.